company logo
Support Home
  • Visit copperlabs.com
  • Contact Support
Troubleshooting
  • Installing/Connecting Copper
  • Using Copper
  • Troubleshooting
  • About Copper
  • Energy Efficiency
      Back to home
      1. Support Home
      2. Troubleshooting
      • Installing/Connecting Copper
      • Using Copper
      • Troubleshooting
      • About Copper
      • Energy Efficiency

      Troubleshooting

      • "Oops - Something went wrong" message when signing in
      • Why Can't I See My Solar Generation?
      • How do I Reconnect to WiFi? (Video)
      • Copper keeps stopping
      • How do I add or reconnect a meter? (Video)
      • "Copper couldn't connect to the Cloud"
      • Copper cannot hear your meter
      • My One-Time-Password (OTP) isn't working.
      • I'm in an apartment and can't get Copper to connect
      • Troubleshooting Copper (FAQs)
      • Solar Connection Issues
      • What does the colored light on my Copper indicate?
      • How do I know if I am connected to a 2.4 GHz WiFi network?
      • I'm not getting any data from my meter
      • What is an SSID?
      copperlabs.com Help Center
      • Visit copperlabs.com
      • Contact Support