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Support Home
Troubleshooting
Installing/Connecting Copper
Using Copper
Troubleshooting
About Copper
Energy Efficiency
Troubleshooting
Troubleshooting Copper
How do I reconnect to WiFi?
Connecting to a 2.4 GHz WiFi network
"Oops - Something went wrong" message when signing in
Why Can't I See My Solar Generation?
Copper keeps stopping
"Copper couldn't connect to the Cloud"
Copper cannot hear your meter
My One-Time-Password (OTP) isn't working.
I'm in an apartment and can't get Copper to connect
Solar Connection Issues
What does the colored light on my Copper indicate?
I'm not getting any data from my meter
What is an SSID?
I cannot connect to my WiFi
Connection Issues
Bluetooth Connection Failure
"Oops! We couldn't connect to your Copper"
"Copper couldn't connect to your WiFi"
Copper isn't connecting to my meter