Troubleshooting

• How do I Reconnect to WiFi?
• How do I add or reconnect a meter?
• "Copper couldn't connect to the Cloud"
• "Copper cannot hear your meter"
• My One-Time-Password (OTP) isn't working.
• I'm in an apartment and can't get Copper to connect
• Troubleshooting Copper (FAQs)
• Solar Connection Issues
• What does the colored light on my Copper indicate?
• How do I know if I am connected to a 2.4 GHz WiFi network?
• How do I install my Copper after moving?
• I'm not getting any data from my meter
• What is an SSID?