Suggestion on how to troubleshoot the inability to get data from your CopperYou'll want to make sure the Copper unit can "hear" your meter.
- Make sure the Copper is within at least 35 feet of the meter.
- Try to limit the number of walls between the Copper unit and your meter.
- Try moving the unit near a window to get the signal outside rather than being blocked by concrete or metal.
- Reset the Copper app and install the meter again. Check that the Meter ID is correct.