There are 3 ways to submit support tickets.
1. The recommended way is to submit a ticket from within Copper mobile. This is preferred because it generates a diagnostic file that helps us understand the details of your installation.
If you are not sure how to submit a ticket via Copper mobile the steps are shown in the animation below:
2. You can submit a ticket from the Copper support website
3. Or you can send an email to support@copperlabs.com.