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How do I reconnect a disconnected Copper gateway? (Video)

In some circumstances, your Copper can become disconnected from your WiFi, for example, after a power outage,  moving, or if you lose your connection for some other reason. 

If your Copper becomes disconnected, it is easy to correct.
1. If your Copper displays the screen below, select "Reconnect" and follow the instructions.

The following animation demonstrates the process:

reconnecting- a gateway


2. If you see a message that the Copper gateway is not responding, please re-add the gateway. The animation below demonstrates the steps.